|Bank Transfer (advance invoice)||0 €|
|Credit / debit card online||0 €|
|Shipping||Price||Free shipping from|
|Hermes||From 5.33 €||96.50 €|
|DHL Express||Depends on package volume|
|GLS||12.19 €||193.00 €|
|DHL||14.49 €||231.60 €|
|Post - bussiness parcel||From 31.86 €|
|EMS - express post||From 35.07 €|
The webshop is designed to be as much intuitive as possible. So the customer does not have to think about order steps for a long time. All necessary information can be seen in time, we focus on transparency - the application must be as transparent as it could be.
We cannot influence the precise time of the delivery. The precise time depends on the courier company, so if you have special requirements please contact the courier company.
Due to law reasons we cannot invoice to one country and deliver to another country. Invoice and delivery country must be the same.
The order can be canceled no later than the day preceding the date of dispatch of the order, provided that the expedition process has not started yet i.e. the order is not in the state expedition or finished.
Your payment is only booked at the time of placing your order if you pay by credit card. We take the payment to our account at the time of shipment. If you cancel or reduce the value of your order before the shipment then this money never arrives on our account. It depends on the speed of your bank, when the sum will be seen as available in your account.
You can check this in the details of your order. You will find the link to the details in the mail with the order confirmation. If we received your payment you will find the exact date of the receipt of your payment there.
The telephone number, which we require to be filled in is necessary for the transport company (delivering your order) and in case of order communication e.g. availability of the products.
The expedition process is dependent on goods availability. If all products from the order are in stock and there is no need to wait for the payment (if you use for example online payments), then we send goods usually till 24 hours after receiving your order. An order notice which is made by a customer can delay automatic order process, because we have to process the notice.
If you are in a hurry, just choose:
Goods which is not in stock is ordered at the manufacturer or supplier.
We do not require the registration of the customer unless you want to use cash on delivery payment method.
If you forgot your password just click on the “Forgotten password?” link. Then we will send you the link for changing your password. You will be able to make a new password.
In case you want to order goods in huge quantities, especially in large quantities from one item, please contact us by email.
Yes, you can find more information here.
The opening hours are every workday (in the Czech republic), you can find precise opening hours at the contact page .
The product page contents also additional information about products availability and transport.